ThoughtWorks Case Studies

Click on the links below to read the full case studies.

eBusiness

Replatforming thetrainline.com
ThoughtWorks helped the UK’s leading independent retailer of online train tickets – thetrainline.com – rebuild its core processing and website platform. A distributed team of approximately 200 people delivered a Web 2.0 solution supporting millions of registered users, with speed that was fundamental to thetrainline.com’s success in a rapidly evolving market

Innovative Online Strategy delivered
Simon and Schuster is one of the world's leading english language publishers, producing around 2000 titles per year. ThoughtWorks helped Simon and Schuster quickly and cost-effectively transition from a decade-old website to a content-rich, intuitive, interactive online community in just five months.

iPhone Apps delivered Offshore
In a separate project for Simon and Schuster, ThoughtWorks helped repurpose Pimsleur-express, an entry-level language course for tourists, to a series of iPhone apps. With no editorial investment needed, the project was all-round winner - providing a new revenue stream as well as a low risk way to enter the mobile market.

Online Research Registry delivers competitive edge
A leader in the field of online search and access to scientific and patent information needed to go from concept to deployment as quickly as possible. They partnered with ThoughtWorks to deliver the concept, which confirmed the client's market-leading position.

Mobile Comparison Web 2.0 Project
ThoughtWorks was engaged to help TrafficBroker, an online marketing organisation, build an ambitious mobile phone comparison website in just 50 working days in Ruby on Rails.

Financial Services

Empowering Dealers with Loan Origination System
This financial services client projected its lease and loan origination volumes to double. Utilizing cutting-edge technology, ThoughtWorks created an origination system equipped to process the higher volumes, improve transaction turnaround time and deliver new features.

Grid Computing
ThoughtWorks was engaged by a Global Investment Bank to help gather requirements, select a vendor and help implement their proposed Grid computing system.

Banking Architecture Evaluation
ThoughtWorks provided a formal architectural assessment to help global financial services organisation move forward with their IT strategy

Online Bank Goes Agile
ThoughtWorks helps an online bank support increased volumes of traffic, through application development and Agile coaching for the team.

Global Team Transformation
ThoughtWorks creates distributed development best practice program developed for global financial services organisation.

Agile Practices in Requirements Capture sets up Retail Bank for Success
A UK retail bank with a diverse product range and a reputation for efficient operations engaged ThoughtWorks to find out how Agile principles could be applied earlier in their processes, particularly in solution definition and requirements capture.

Insurance

Swann Insurance - Market leading efficiency
ThoughtWorks helped Swann Insurance deliver on their vision for an online insurance portal, allowing them to streamline their processes, drive huge efficiencies and enter new markets when the opportunities arose.

Insurecom - Complex Product Development
ThoughtWorks helped Insurecom develop a complex broker management application - agencyPlus. Built using Agile best practices across a distributed 65-person team, agencyPlus is an incredibly functionally rich, flexible and scalable insurance broker solution.

CRM Implementation
A leading US insurer needed help on a complex CRM implementation project, with fixed schedule and budget. ThoughtWorks together with the in-house team delivered a new platform and contact record system complete with additional functionality.

New Service Centre Desktops for Large Insurer
ThoughtWorks delivers simplified, unified service centre desktop for large insurer to improve customer service and reduce maintenance and training costs.

Media

Moving the News - Guardian.co.uk
ThoughtWorks and Guardian News and Media developed a new platform for the group's family of sites, moving towards Web 2.0 and delivering value to users and advertisers alike.

Building online communities - E4
Channel 4 saw a huge opportunity to create an online community with E4, the UK’s leading youth entertainment television channel. The site, designed to build interest, loyalty and additional revenue paths, was created by Channel 4 partnering with ThoughtWorks in less than 6 months.

Not for Profit

Setting up for Success at the NSPCC
ThoughtWorks worked with the UK's leading Children's Charity on a rapid project inception, helping to define the critical project ahead while transferring Agile analysis and development practices.

Retail

Infrastructure redesign for online growth
A global clothing retailer wanted its online store to accommodate a new brand. It needed to respond quickly, but was hindered by a cumbersome, failure-prone and slow code integration process. They partnered with ThoughtWorks to break the logjam.

Reducing Costs in Retail
ThoughtWorks deliver POS system for Global Electronics retailer -- to over 500 European stores in 12 months. A Distributed Agile project involving over 100 people and 6 countries.

Telecommunications

Broadband telephone subscription system
ThoughtWorks developed and deployed a new customer subscription system for a leading provider of broadband telephone services in time for its busiest season.

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